Effective Date: 11/25/2025

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At The Nurtured Bond, your privacy matters. We are committed to protecting the confidentiality and security of your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA), federal law, and ethical health care standards. This Notice explains how we collect, use, and disclose your information, and outlines your rights regarding your protected health information (PHI).

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By receiving services from The Nurtured Bond, you acknowledge that you have reviewed and understand this Notice of Privacy Practices.

 

Our Legal Duty

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We are legally required to:

• Maintain the privacy and security of your PHI

• Provide you with this Notice describing our privacy practices

• Notify you following a breach of unsecured PHI

• Follow the terms of the Notice currently in effect

We take these responsibilities seriously and safeguard your information with care, professionalism, and respect.

 

What Is Protected Health Information (PHI)?

 

PHI includes any personal, medical, or identifying information related to your health, care, or payment for health services. Examples may include:

• Name, address, email, phone number, or date of birth

• Medical history related to lactation or infant feeding

• Appointment records, consultation notes, or care plans

• Insurance, billing, or payment information

PHI may be collected through in-person visits, virtual consultations, intake forms, email, phone conversations, or electronic documentation.

 

How We May Use and Share Your Information

 

Treatment

We may use or disclose PHI to provide lactation support services, coordinate care, consult with other relevant providers (with your permission), or develop individualized feeding plans.

 

Payment and Healthcare Operations

We may use PHI to generate invoices, process payments, maintain business records, schedule appointments, and ensure quality care and compliance.

 

Legal Requirements

We may disclose PHI without your authorization if required by law, including situations involving abuse reporting, public health concerns, or court orders.

 

When Written Authorization Is Required

We will not use or disclose your PHI for marketing, testimonials, social media, or with non-care-related third parties without your explicit written consent.
You may revoke authorization at any time by submitting a written request.

 

Your HIPAA Rights

 

You have the right to:

• Request a copy of your records in paper or electronic format

• Request corrections to inaccurate or incomplete information

• Request confidential communication methods (email, phone, etc.)

• Request restrictions on how your information is used or shared

• Receive a list of disclosures made in the past six years (with exceptions)

• File a privacy complaint without fear of retaliation

To exercise these rights, please contact us using the information below.

 

Data Security Measures

The Nurtured Bond uses secure, HIPAA-compliant data systems and communication practices, including encrypted storage and password-protected devices. Access to PHI is limited to authorized individuals involved in your care and business operations.
However, email, text, or other non-secure communication methods may carry risk. Please avoid sending sensitive health information through unprotected channels.

 

Breach Notification

If your unsecured PHI is ever compromised, we will notify you as required by HIPAA and applicable state law.

 

Website & Technology Privacy

This website may collect non-identifiable data such as page traffic, browser type, or device type to help us improve user experience.
If third-party scheduling, billing, or telehealth platforms are used, their privacy policies apply as well. We encourage you to review them before sharing information.

 

How to Contact Us

For questions regarding this Notice, to request records, exercise your rights, or report a privacy concern, contact:

The Nurtured Bond
Email: cassy@thenurturedbond.com

We aim to respond to all privacy-related inquiries within two business days.

 

Filing a HIPAA Complaint

 

You may also file a complaint with:

U.S. Department of Health & Human Services, Office for Civil Rights
Website: https://www.hhs.gov/ocr/privacy/hipaa/complaints/

Phone: 1-800-368-1019

You will not be penalized or retaliated against for filing a complaint.

 

Policy Changes

This Privacy Policy and HIPAA Notice may be updated periodically to reflect changes in law, technology, or business practices. Any revisions will be posted on this website with a new effective date.

 

Disclaimer

This Notice applies only to The Nurtured Bond and the services provided directly by this practice. It does not govern third-party applications or external websites linked from this site.